Returns Policy
Right to withdraw You have a legal right to withdraw from this agreement but this right ends seven days from when you receive the goods. You may make this decision after your goods have been dispatched or even delivered to you. In this situation to get a refund you must return the goods to the store in the same condition and packaging in which you received them with the receipt, this will have to be done at your own cost and within 7 days of receiving them. Bundle of Joy will then check the items to ensure they are in the exact condition in which they were sent and only then will arrange for a refund onto the card with which you paid, minus any costs incurred including all delivery charges. Real nappies, mattresses and assembled furniture are exempt and cannot be returned. Furniture orders cannot always be cancelled if they are already in the process of being made to order by the manufacturer, please ask. It is your responsibility to obtain proof that the goods have been returned and received by us, usually by proof of postage and tracking by your courier.